(4.7 / 5)1820+ Ratings

TruMedic Reviews

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Overall Rating

4.7
10 Reviews
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About TruMedic

Trumedic.com offers a range of wellness products designed to provide relief and relaxation. Their product line includes state-of-the-art massagers, such as neck, shoulder, foot massagers, and TENS units. They also offer blood pressure monitors and various massage chairs, catering to different needs and preferences. Additionally, customers can find accessories and replacement parts for their products, ensuring longevity and performance. The focus on innovative technology in their massagers and wellness products aims to help relax the body and mind, embodying their motto "A World Beyond Relief®".

TruMedic Pros & Cons

Pros of truMedic.com:

  • Advanced Technology and Quality Construction: truMedic products are built using advanced technology, ensuring reliability and optimal performance.
  • Customizable Treatment Modes: truMedic offers a variety of pre-set programs specifically designed for different types of pain and muscle conditions, enhancing the effectiveness of pain management.
  • Adjustable Intensity Levels: truMedic provides adjustable intensity levels, allowing users to customize the treatment according to their comfort and pain tolerance.
  • Dual Channels for Enhanced Coverage: Many truMedic products feature dual channels, enabling better coverage and the ability to target multiple areas or muscles simultaneously.
  • Portable and User-Friendly Design: truMedic products are designed with portability and user-friendliness in mind, featuring compact size and lightweight construction.
  • Versatility in Power Options: truMedic offers both battery-operated and rechargeable versions, providing flexibility in power options.
  • Financing Options: truMedic.com provides financing options through partners like Bread and GreenSky, allowing customers to pay over time with clear terms and competitive interest rates.

Cons of truMedic.com:

  • Material Quality Issues: Some customers have reported that the material of the massagers can rip quickly, affecting durability.
  • Heat Function Limitations: Some users have mentioned that the heat function does not provide enough heat, which can be a drawback for those seeking a more intense heat experience.
  • Battery Life Issues: There have been reports of the battery lasting shorter than expected, which can be frustrating for users.
  • Customer Service Issues: Some customers have experienced issues with the product not charging or working properly, leading to dissatisfaction.
  • Mixed Reviews on Durability: While some customers praise the product's durability, others have reported issues with the massager not working after a few months of use.

Overall: truMedic.com offers a range of innovative wellness products with advanced technology and customizable treatment modes. However, there are some drawbacks related to material quality, heat function, and battery life, which may affect user satisfaction.

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TruMedic Customer Reviews (10)

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Benjamin Faber
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Feb 9, 2023
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Kheda Bisliev
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Feb 7, 2023
Jill Freeland
Jill Freeland
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Feb 7, 2023
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Feb 6, 2023
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Fabrizio Rizzo
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Feb 4, 2023

TruMedic Customer’s Q&A

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TruMedic Features and Benefits

Here are some key features and benefits of truMedic.com:

  • Advanced Technology and Quality Construction: truMedic products are built using advanced technology, ensuring reliability and optimal performance. The devices are designed to withstand regular use and provide consistent results.
  • Customizable Treatment Modes: truMedic offers a variety of pre-set programs specifically designed for different types of pain and muscle conditions. This allows for targeted relief and enhances the effectiveness of your pain management regimen.
  • Adjustable Intensity Levels: truMedic provides adjustable intensity levels, allowing you to customize the treatment according to your comfort and pain tolerance.
  • Dual Channels for Enhanced Coverage: Many truMedic products feature dual channels, which means you can connect multiple electrode pads to the device simultaneously. This allows for better coverage and enables you to target multiple areas or muscles simultaneously.
  • Portable and User-Friendly Design: truMedic products are designed with portability and user-friendliness in mind. The compact size and lightweight construction make them easy to carry and use on the go.
  • Versatility in Power Options: truMedic offers versatility in power options to suit individual preferences and convenience. They are available in both battery-operated and rechargeable versions.

These features and benefits make truMedic a popular choice among individuals seeking non-invasive pain management solutions.

TruMedic Pricing

Pricing at truMedic.com:

  • Handheld Massagers: Prices vary depending on the model, but generally range from $99.97 to $247.97 for models like the truRelief IMPACT Therapy Device and the InstaShiatsu+ Handheld Percussion Massager.
  • Neck & Back Massagers: Prices range from $97.00 to $399.97 for models like the truShiatsu MagicHands Neck & Back Massager and the InstaShiatsu+ Folding Massage Chair FC-1500.
  • Foot Massagers: Prices range from $247.97 to $384.67 for models like the Foot Massager With Heat IS-4000 and the InstaShiatsu+ Foot and Calf Massager.
  • Massage Chairs: Prices range from $3,999.97 to $8,636.97 for models like the InstaShiatsu+ Massage Chair MC-1000 and the Coda Massage Chair.

For specific pricing details, it is recommended to visit the truMedic website or contact their customer support.

About Trumedic.com Payment Method?

Trumedic.com provides financing options for customers through their partner, Bread®, allowing purchases to be paid over time with clear terms and competitive interest rates. There are no prepayment penalties, and customers can apply for financing directly on the Trumedic website. The application process is quick, with an immediate decision and no obligation to buy. Additionally, Trumedic.com has partnered with GreenSky to offer a 24-month loan plan, where customers can finance their purchases and pay off the loan over time, with the option to make initial payments followed by amortized payments based on the balance at the end of the promotional period.

TruMedic FAQs

FAQ

TruMedic Alternatives

Here are some alternatives to truMedic.com:

  1. Smart Fit: A company that provides fitness and wellness services.
  2. Massage Envy Spa: A network of franchised therapeutic massage clinics.
  3. Visiting Angels: A national, private duty network of home care agencies.
  4. Life Time Fitness: A company operating a chain of health clubs.

These companies are considered competitors and similar to truMedic, which provides pain management services. They all operate in the healthcare and fitness & wellness sectors. More alternatives can be found online.

FAQ

How To Open A TruMedic Account?

To open an account on truMedic.com, follow these steps:

  1. Visit the truMedic.com website.
  2. Look for the Product Registration page.
  3. Fill out the form on the Product Registration page to register your truMedic product. This will give you access to customer service and extend your warranty up to one year for free.

Remember to keep a copy of your original proof of purchase for warranty purposes. If you have any issues, contact truMedic's customer service. They can be reached via the chat window on the truMedic website, by calling 888-264-1766, or by emailing service@trumedic.com.

FAQ

About Trumedic.com Popular Products and Services?

Trumedic.com is recognized for its innovative wellness products, particularly the InstaShiatsu+ line, which includes a variety of massagers. Among the popular items are the InstaShiatsu+ Foot and Calf Massager, known for its soothing heat function, and the InstaShiatsu+ Handheld Percussion Massager, which offers deep tissue stimulation. The InstaShiatsu+ Massage Chairs, available in multiple models, are also sought after for their full-body relaxation capabilities. Additionally, the site provides TENS units for pain relief and blood pressure monitors for health tracking. Accessories and replacement parts are available to support the longevity of these products.

FAQ

Trumedic.com Return Policy?

For Trumedic.com, the shipping policy offers free standard shipping to the U.S. and Canada. Expedited shipping options are available at an additional cost. The return policy allows for returns within 30 days from the date of delivery. For massage chairs, a 15% restocking fee and return shipping costs are the customer's responsibility. Personal massagers and TENS units can be returned within 30 days for a refund, with the customer covering the return costs. Products must be returned with all original accessories and in good working condition. To initiate a return, customers must contact customer service for a Return Authorization.

FAQ

How can I contact Trumedic.com for more information?

To contact Trumedic for more information, you can reach out via email at service@truMedic.com or call them at +1 (888) 264-1766. Additionally, there is a chat window available on their website for direct messaging.

FAQ

How do Trumedic.com's prices compare to other brands?

Comparing Trumedic.com's prices to other brands, it's observed that Osaki massage chair models are generally more expensive than Trumedic. For instance, Osaki's top model, the OP 4D Xrest, is priced at around $15,000, while Trumedic's comparable model, the Coda, is available for approximately $8,626. In the midrange category, Osaki's Maestro is around $11,000, compared to Trumedic's Symphony, which costs about $7,000. This indicates that Trumedic offers more affordable options compared to some of the higher-end models from Osaki.

FAQ

What is the TruMedic Guarantee?

The TruMedic Guarantee is a promise from TruMedic to provide customers with high-quality products. If a customer is not satisfied with their purchase for any reason, they can return it within 30 days of purchase for a full refund.
FAQ

What is the TruMedic warranty?

TruMedic offers a 6-month warranty on all products. This warranty covers defects in materials and workmanship and does not cover damage caused by misuse or abuse.
FAQ

Does TruMedic offers free delivery?

Yes, TruMedic offers free standard shipping to the US and Canada on all of their products.
FAQ

Where does TruMedic deliver their products to?

They ship their products to Canada and within the US. Delivery is also available to Alaska, Hawaii and Puerto Rico. An additional Shipping and Handling fee will apply to shipments going to Alaska, Hawaii or Puerto Rico.
FAQ

How can I find more information about Trumedic.com's TENS units?

For more information about Trumedic.com's TENS units, you can explore their collection on the official website. They offer a variety of TENS products designed for pain management, including the PL-009 TENS Unit Electronic Pulse Massager and the TM-1000PRO Deluxe TENS Unit Electronic Pulse Massager. These devices are used to address discomfort in areas such as the shoulder, back, and feet. The website provides details on how to use these units, their safety, and the different models available, including features like adjustable intensity levels, customizable treatment modes, and dual channels for enhanced coverage. Additionally, there's a comprehensive guide that explains the benefits and advanced technology of Trumedic TENS units, ensuring users can make informed decisions based on their pain management needs.

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